TECHNIQUE FOR MEASURING PROJECT MANAGEMENT PRACTICES IN CONSTRUCTION INDUSTRY

Measuring success in project management performance is a challenge for the construction industry although project management (PM) has been practiced for thousand years with the pyramids, the Great Wall and the Stonehenge as the excellent examples. Many literatures are available on quantitative methods in PM measurement and improvement, yet less literature is available in qualitative methods. However, with the PM system in place, construction industry worldwide is still synonym with high-profile problems such as cost of project increases, late project delivery, poor quality, abandoned projects and major defective works. Therefore, this paper emerged with the aim of appraising the technique, a formal set of strategic performance measurement key performance indicators (KPIs) framework, so that it can be incorporated into the current construction PM practices. This aim can be achieved by identifying the current practice of PM in construction industry, examining the attributes of KPIs in construction industry in order to permit its elements to be implemented in the PM and proposing the supports from the KPIs team in ensuring the success of KPIs implementation in construction PM. Through literature review, the understandings on these matters are obtained. This paper proposes that KPIs should be incorporated into the PM in confronting the problematic issues within construction industry which consist of time, cost and quality in initiation, planning, execution and controlling, and closure stages. It is expected that this paper could assist the top management of respective construction companies to improve their current practice in PM by better understanding the elements of KPIs.