OVERSEEING QUALITY MANAGEMENT IN CONSTRUCTION INDUSTRIESJournal: International Journal of Civil Engineering and Technology (IJCIET) (Vol.8, No. 4)
Publication Date: 2017-04-30
Authors : BENITTO THOMAS; ARUNIMA JAYAKUMAR;
Page : 792-800
Keywords : Total Quality Management; Industries; Organizations; Construction.;
Construction industry plays an vital part in the advancement of any nation. The advancement of development industry utilizes upon the character of construction projects The key with this thesis to provide perfection in consumer loyalty through ceaseless upgrades of items and procedures by the aggregate inclusion and devotion of each person who's in just about any capacity part of that process. With the arrival of latest Quality management standard ISO 9001:2000, those in Construction industry, like organizations in other sectors, have experienced to review and seek their ongoing quality management to see what changes have needed to please this standard. Therefore many construction organizations have now transformed their QMSs to generally meet certain requirements of ISO 9001:2000. Some organizations see this as making costly changes to the method by which the handle and others look it as a means of improvising their business. Today achieving customer care is most significant objective of the organizations and quality management (QM) is the greatest ways to manage make this happen target. Indian organizations attended to recognize that, to be able to stay competitive, a noticeable difference in organizational quality performance is necessary. Indian companies are viewing ISO 9000 while the kick off point for total quality management since it takes establishing of and executing an administration framework that ensures consistent products and services at a specific degree of quality. By the conclusion of the season 2013, 37,958 and 3,281 associations in India had embraced ISO 9001 and ISO 14001 respectively. However, the vast literature on QM hails from the experiences in the industrialized world. Several studies on QM have already been conducted, first in developed countries (e.g., United Kingdom, Australia, Japan, and Canada) and later in developing countries (e.g., Taiwan, China, India, Malaysia, Ghana, and Saudi Arabia). This proposed quality management system for construction site will improve conducting quality management concepts in achieving construction functions by construction companies.
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