Business Excellence Model: A Selective Study

Business today is being impacted by multiple forces'” economic shocks, atomization of markets and demand, borderless commerce, advances in technology, a sense of hastening, and deconstruction of business. This paper starts the argumentation from how BEMs are dichotomously perceived by adopters, either prescriptive or descriptive. The prescriptive aspect indicates that the adopters treat BEM as a '˜must' to achieve business excellence. And the descriptive aspect indicates that the adopters treat BEM as a '˜reference' to inspect how the BE of the enterprise is. An effective BEM should be prescriptive-based for the principle of providing a '˜total solution' to organizational management. To be this, the deficiencies found in the existing BEMs are firstly reviewed and the arguments in relation to the deficiencies are summarized. Then, four fundamental grounds for a inclusive BEM are raised in response to those deficiencies. A comprehensive model to meet the fundamental premises is finally proposed. Thenmozhi Arukutty"Business Excellence Model: A Selective Study" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-3 , April 2018, URL: http://www.ijtsrd.com/papers/ijtsrd11050.pdf http://www.ijtsrd.com/management/management-development/11050/business-excellence-model-a-selective-study/thenmozhi-arukutty