Work Design and Competencies in Relation to Work Performance: A Proposed Framework

Work performances are an essential key indicator for various organizations, especially in the library. Work performance guide libraries to develop business strategy, and achieved mission and vision of the libraries. Unfortunately, a study in work design concepts in librarianship literature is very limited. In contrast to others, profession work designs are always a key indicator to measure work performance. Therefore this fissure opens a new perspective on work performance study in library fields. Accordingly, this study proposed a new dimension in measuring work performance. Hence, the objective of this study is 1) to identify the conceptual frameworks of work performance and work design, 2) integrating these to propose a heuristic conceptual framework. A systematic review was conducted in social science, psychology, library and management databases. The generic framework was identified and the dominant dimension was listed in the systematic table. The underpinning generic framework, model, and theories were identified. The frequently used to describe work design, competencies and work performance were integrate. Based on the systematic review of the previous study, a heuristic conceptual framework of work performance, competencies, and work design were proposed. The proposed framework can serve as a fundamental conceptual framework for future study on work performance in library fields.