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Research Study on Internal Order Cancellation in Online Shopping Industry?

Journal: International Journal of Computer Science and Mobile Computing - IJCSMC (Vol.3, No. 7)

Publication Date:

Authors : ;

Page : 343-349

Keywords : E-commerce; Returning goods; Cancelling online orders; Apple Store Cancel Order; ebay - Cancelling a transaction; How do I cancel an order?; amazon: Cancel Items; Cancellation Request;

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This paper gives the information regarding the placed Order Cancellation and Internal placed order cancellation in online shopping industry. Study based on different e-commerce industry placed Order Cancellation procedure and proposing internal order cancellation method in different stages. If you need to cancel an order placed online, call the company…do not send an email. Many companies state in their email order confirmation that cancellations cannot be handled by email. Individuals who process orders are usually not the same ones reading customer email. Once an item is entered into the shipping process, it cannot be cancelled. It can, however, be returned for a refund. The shopping company should give all information essential for a return. When cancelling an order by telephone, have the order information/details and your credit card number ready to accelerate the process. Never send credit card information in an email.

Last modified: 2014-07-19 19:51:21