Successful Utilization of Technology for Knowledge Management: A Review of

While various organizations have invested in knowledge management (KM), it is not part of day-to-day business. Technology plays a major role in KM, aiding in the creation, transfer, sharing and storage of knowledge, making it an integral part of KM processes. technology’s involvement in KM and how it can contribute effectively to the KM objectives of the implementing organization. However, there is a lack of depth in the implementations for KM. Most of the there is a weak foundation upon which KM is built. The theoretical framework for technological use in KM is not solidly developed, resulting in an unstructured approach towards This is as a result of the inter-disciplinary nature of KM, which has led to academics concentrating more on certain disciplines contributing to KM, such as management and social aspects of KM, while disciplines information technology (IT) have not received adequate attention and review. There is therefore need to analyze the issues that are of significance to the use of technology in KM. This paper provides a review important to the successful utilization of technology for KM, offers solutions which will help create a theoretical framework for technological implementations for KM and identifies research areas in KM which can be instrumental in KM’s use of technology at large.