ICT GOVERNANCE IN CIVIL ENGINEERING COMPANIES

The main topic of the article is the role of the Information Communications Technology (ICT) in today's business, especially in civil engineering companies. In particular, this article deals with the alignment of a new specific ICT strategy with a business strategy, presenting a significant problem and serious managerial challenge. ICT became a fundamental means not only for supporting operative business, but also for analyzing quality and decision-making, achieving performance, improving customers and suppliers' relations, and finally, for increasing profit. With a purpose of scanning and discussing characteristics of ICT governance in one particular business domain – civil engineering, an original questionnaire was created and distributed among major Croatian civil engineering companies. The questions were set appropriately in order to discover ICT software packages that companies generally use in the implementation method of ICT solutions, managerial behavior and attitudes toward ICT management, the main problems and points of satisfaction from employers' point of view.