Reliability of Instruments to Measure Climate and Job Satisfaction in A Public Entity in The State of Tlaxcala

The organizational climate corresponds to the environment between the members of the organization. It is related to the level of motivation of employees and specifically indicates the motivational properties of the organization's environment (Chiavenato, 2009). Satisfaction, on the other hand, is an attitude towards work, which is defined as the emotional state of workers. The research presented aims to design and validate the reliability of the instruments to measure the variables of occupational satisfaction and working climate in a public entity of the state of Tlaxcala. For this purpose, two instruments are designed: the first for working climate, consisting of nine dimensions and 43 items; the second consisting of two dimensions and 24 items, on both with Likert measuring scale. The instruments were applied to a representative sample of the population under study. In order to determine the reliability of the two constructs, the Cronbach Alpha coefficient is used, resulting in 0.85 and 0.90 respectively, indicating that they are highly reliable for application on the entity.