A STUDY ON IMPACT OF HUMAN RESOURCE PRACTICES ON EMPLOYEE RETENTION IN HOTEL INDUSTRY

In today's competitive business climate, retention of employees is one of the most discussed issues, and it can be critical to recognize the causes of employee attrition and to implement appropriate strategies for the maintenance of employees. Both organizations therefore require workers to have a lower turnover at the highest possible stage. The aim of this research is therefore to analyze the impact of human resource management practices on the retention of employees in the hotel sector in Hyderabad. The hotel industry is considered to be a developing sector in Hyderabad and the sector is well established as an under-researched region. This study is important because such research initiatives have been rare in the sense of Hyderabad and, in order to fill this vacuum, this analysis has been carried out for two categories of hotel segments, i.e. 5 and 4 Star hotels. The study examined the impact of four human resource practices on employee retention. The study examined the relationship between key practices and the Bivariate Correlation and the result showed that Recruitment & Selection, Training and Development, Salary and Monetary Benefits and Work Environment have a significant relationship with Employee Retention. The study measured the impact of HR practices on the retention of staff in the hotel industry. The study applied the structural equation model and the result stated that Recruitment & Selection had a significantly high effect on employee retention. This paper is useful for the hotel industry, the service sector, human resource management personnel, consultancy service providers and research scholars.