PERFORMANCE APPRAISAL PRACTICES: A COMPARATIVE ANALYSIS OF SERVICE AND MANUFACTURING INDUSTRYJournal: International Journal of Management (IJM) (Vol.11, No. 10)
Publication Date: 2020-10-31
Authors : Sapna Taneja;
Page : 1053-1061
Keywords : Performance Appraisal; Human Resource Management; Service Industry; Manufacturing Industry; India;
This study analyses performance appraisal (PA) practices in mid-sized Indian firms and explores the differences in PA practices of service and manufacturing industry. With the help of a questionnaire, data was collected from 56 mid-sized firms, having a formal human resource (HR) department and employing 50 to 250 personnel. The results show that adoption of performance appraisal system (PAS) and its level of formalization in mid-sized Indian firms is relatively low. Also, the results do not indicate significant differences among firms' approaches towards PA practices, as far as different types of industries are concerned. However, a few differences exist in aspects of ‘criteria' used for evaluation of employees and ‘purpose' of appraisal results but there are no significant differences in rest of the appraisal system dimensions.
Other Latest Articles
Last modified: 2021-02-01 20:12:20