An Appraisal of the Law on Consumer Protection in Cameroon with Respect to Technology ProductsJournal: International Journal of Science and Research (IJSR) (Vol.10, No. 2)
Publication Date: 2021-02-05
Authors : Dr Ngaundje Doris Leno;
Page : 828-835
Keywords : Law; Consumer Protection; Technology;
The safety of consumers is second to none when the consumption of technology products is concerned. But unfortunately, consumers and users of technology products are not adequately protected by the Law on Consumer Protection due to the loopholes in the law. Findings to this research reveal that users and consumers of technology products thread on dangerous grounds as there exists high rates of computer crime and the circulation of low quality products. Consumers of technology products need an efficient consumer protection law that would adequately protect them. To attain this, the paper, therefore, examines the legal framework for the protection of consumers of technology products in Cameroon with the aim of highlighting the loopholes inherent in the law. The questions guiding this research are ?Are there loopholes in the law on consumer protection with respect to technology products? If there is, how can they be reformed? The paper employs the exploratory and descriptive research designs as well as the qualitative approach to identifying the loopholes in the law on consumer protection and in the reform of the law. The importance of this paper lies in the contribution it makes in raising awareness and improving knowledge of consumer protection rules, especially among consumers, investigating officers, students and non-specialist legal practitioners who have to deal with consumer protection issues in their work.
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