The Effect of Emotional Intelligence, Cooperations and Self Efficacy on Employee Turnover Intention through Job Satisfaction in PT. XYZ

PT XYZ, hereinafter referred to as XYZ, was initially operating since October 28, 1991 under the name PT ABC which became the forerunner of PT XYZ. It changed its name several times until December 10, 2003, XYZ officially became the name of PT XYZ and became a subsidiary of PT Bank BCD, Tbk. Along with its development, there is a decrease in employee job satisfaction which causes an increase in turnover in the company. The purpose of this study was to determine and analyze the effect of emotional intelligence, co-workers and self-efficacy on turnover through job satisfaction as an intervening variable. This type of research is quantitative associative. The population of this study were 189 employees. Sampling using probability sampling technique as many as 126 respondents. Data analysis using path analysis. The results showed that the emotional intelligence variable had a positive and significant effect on job satisfaction, emotional intelligence, co-workers and self-efficacy had a positive and significant effect on turnover intention and job satisfaction had a positive and significant effect on turnover intention.