Obedience And Quality Of Public Servicesin The County : A Case Study In Kediri Regency

In Kediri Regency, standard obedience in public services is a necessity in the implementation of public services. During 2015 until 2018, the level of obedience of the government in Kediri Regency in the standard of public services fluctuated. The index of public services of the government in Kediri Regency was included in quadrant three so that it is a necessity to have extra improvements. This study aimed to analyze the level of obedience in the standard of public services in improving the quality of public services. The research methods used in this study were literature study and secondary data analysis. The main result and conclusion of this study showed that the obedience in the standard of public services in Kediri Regency was in a high level, but the quality of public services was not in a good condition