Relevance of On-line Office Administration through Working from Home in Future Education System

The progress in informative communication technology (ICT) and internet technologies supported new innovative business models like e-business, e-education, and e-governance. It is expected that the developments in multimedia technology shifts the conventional higher education and training system completely into online ubiquitous education system. This helps the learner to study in any university located anywhere in the globe. Students get freedom to work and study simultaneously by enrolling online education in these global universities. When online education model is considered as next wave in higher education system, we propose a new idea of online office system to support online education model. This online office management system serves as back office system of present college based education system. This online office functions like conventional office system in higher education where it does all functions related to marketing, admission, enrollment, managing online study materials, online attendance, online assignment submission & evaluation management, handling student and faculty queries, supporting examination based evaluation and finally monitoring degree/diploma certificate generation. All these online office functions can be managed and controlled by a team of online office managers working from their homes so that the physical existence of the online global education providers/universities can be totally eliminated. This paper highlights the concept of online office back-up in ubiquitous higher education system, objectives of working from home model, its consequence in developing countries like India, its advantages to students, employees and service providers, benefits to all the stakeholders and the society, constraints for the employees and employers, and disadvantages to the stake holders due to such model. It is found that such model decreases the expenditure for travelling, to have better homely food etc. for the employees and decrease expenditure for office space and maintenance for employers/service providers.