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ISO STANDARD IN THE FIELD OF LEARNING SERVICES AND THE PROSPECT OF ITS APPLICATION IN RUSSIA
Journal: International Journal for Quality Research (Vol.9, No. 3)Publication Date: 2015-09-30
Authors : Galina Pankina;
Page : 391-400
Keywords : International Standard; non-formal education; learning services; Quality Management System;
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Abstract
The article considers peculiarities and the prospect of the practical implementation of a rather new standard developed by ISO and adopted in Russia. The objective of ISO 29990:2010 is to provide a generic model for quality professional practice and performance, and a common reference for learning service providers and their clients in the design, development and delivery of non-formal education and training.
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Last modified: 2015-11-21 18:48:35