EMPLOYEE ENGAGEMENT AND THE PSU – AN EXPLORATORY STUDY INTO SOME CAUSAL INFLUENCES

People are considered as the most critical resource in an organization because they predominantly influence the quality, output and brand value of an organization. This is primarily due to the fact that an organization's success is, to a great extent, depends on th e decisions its employees make and the behaviours in which they engage. The present study aims to understand the employee engagement and its influences on the employees of a major public sector in India with focus on differences in the levels of engagement if any on the different cadres of employees. The public sector identified for the purpose is highly labour intensive and has 18000 employees as on the date of the study and is one of the major public sectors in India.