JOB STRESS AND MANAGING TECHNIQUES IN GOLDEN ROCK RAIL WORKSHOP

The present study aims to find out the job stress and managing techniques in golden rock rail workshop. Stress refers to an individual's reaction to a disturbing factor in the environment. It is an adaptive response to an external situation that results in physical, psychological and behavioural deviations for organisational participants. The validity of any research is based on the systematic method of data collection and analysis. Both primary and secondary data were used for this study. The primary data for pilot study was collected from 50 sample respondents from golden rock workshop. Later followed by a detailed data collection of 600 as sample respondents. For collecting the first-hand information from the employees, six hundreds of them were chosen by simple random sampling method. Questionnaire was the main tool used to collect the pertinent data from the selected sample respondents. SPSS was used for statistical analysis. The results clearly indicate that organisational factors such as role ambiguity and absence of role authority, role overload and lack of leadership support and role stagnation and mismatch are the major stressors. Stressful situations also have a negative impact on the quantum of work.