E GOVERNMENT SYSTEMS AND ITS IMPACT ON QUALITY OF SERVICE AT PUBLIC HOSPITALS IN AMMAN (FILED STUDY)

Aim: find the impact of e government systems on Quality of service at private Hospitals in Amman (Filed Study) Factors: independent factors: e- government systems (e–participation, m- government –open data) and dependent factor (quality of service) Method and Sampling: the sample was private hospitals in Amman which are 20 beds above capacity, 300 questioners distributed for employees worked in private hospitals in Amman .243 were valid and analyzed Finding: there is an impact of each of e- government systems (e–participation, m- government open data) on the quality of service Future work: Building a data warehouse to make a strong integration data and information for patients among all these hospitals and increasing the budget to overcome the finical barriers that affect e-government system