COMPETENCY OF WEST SUMATERA PROVINCIAL ROAD CONSTRUCTION PROJECT SUPERVISING CONSULTANTS IN OWNER PERCEPTION

This paper presents perception of construction project owners on the technical competency of supervisions consulting personnel in West Sumatera provincial road construction projects. Data for this study was collected in 2016 by distributing a questionnaire to three key persons who are in charge in provincial road construction projects during 2014. An Expectation-Performance Analysis was conducted in order to map the required competency of the personnel in a quadrant. The study found that from 35 items of required competency, 15 items are performed under expectation and need to be improved.