Towards achieving effective information service delivery (ISD) in libraries by attitudinal approach

Information is a vital tool and is central to human activities. It is very essential to human survival and a life-wire of any organization because of its significance in rational decision- making and a data of value in planning and the execution of programme in any given society. The foregoing implies that the information as a strategic resource for virtually any person, organizations or establishments must be adequately made accessible at all times to all people, no matter their social, economic and political deprivations. In order to realize this, a more cultured information service delivery approach must be employed. The paper advocates the application of attitudinal approach for an effective information service delivery and discusses some positive attitudes that can enhance effective information service delivery.