THE RELATIONSHIP BETWEEN JOB RESOURCES AND EMPLOYEE PERFORMANCE - THE MEDIATING ROLE OF EMPLOYEE ENGAGEMENT IN PRIVATE HEALTH INSURANCE COMPANY
Journal: Journal of Management (JOM) (Vol.5, No. 4)Publication Date: 2018-08-30
Authors : P. BHUWANESHWARI; M.B. ROOPA;
Page : 18-26
Keywords : Employee engagement; employee performance; health insurance companies; job resources;
Abstract
The workplace developments are continuous with new technological innovations, changing business models or with company mergers or any acquisitions. The private health insurance company is no exception to such changes like any other sector and positively is observing rapid expansion and foresees bigger potential in the future. However; in this continuous changing atmosphere, it gets prudent to understand what factors keep the employees engaged, hence a study was undertaken to understand the relationship between job resources and employee engagement and secondly to find out the impact of employee engagement on employee performance. A sample survey method was adopted and structured questionnaire was prepared to collect the data. The primary data was collected from90 respondents working in four of health insurance companies at Bangalore using the convenient sampling method and secondary data was collected by referring to related articles and journals. Descriptive statistics, correlation and regression analysis using process macro was computed on SPSS 20to analyse and interpret the result findings. The study showed the significant association between job resources and employee engagement and the significant association of employee engagement on employee performance. The study further found employee engagement partially mediating the relationship between job resources and employee performance.
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