Employee Experience in Mergers & Acquisition Process towards M&A Success: The Case of Maybank Acquisition on Bank International Indonesia

Mergers and acquisition has become one of favorable strategies for companies to grow. It offers the opportunity for companies to grow instantly and the capability to have instant access towards the market in which the acquired company operates. However, many literatures documented few Mergers and Acquisition that actually considered to be successful, and of the argument that causing it was cultural differences between the acquiring and the acquired companies. The acquisition of Maybank on Bank International Indonesia (BII) gave an opportunity to study whether close cultural differences between the acquired and the acquiring companies might produce better results in such acquisition attempt. The aim of this study was to see whether the implementation of good leadership, people management, simplified organization structure, good communication and cultural development activities might enhance successful acquisition. Results indicated that all of those variables were implemented well during the acquisition process except communication.