ASSESSMENT OF DISTANCE LEARNING STUDENTS TO NALLRC’S RESOURCES AND SERVICES: BASIS FOR LIBRARY ORIENTATION AND PROMOTIONAL STRATEGIES PROGRAM

This study was conducted to find out the level of awareness and satisfaction of distance learners to the NALLRC's resources and services and to be able to formulate a library orientation and promotional,strategic program that is focused mainly to the distance learners. The descriptive research method was used to determine the level of awareness and satisfaction of 187 distance learning graduate students. It was found out that they are somewhat aware of the resources and services which resulted in being unsure of their satisfaction for both areas. This implied that there is a great need for a library orientation for DL and to make ways to promote the said areas. Additionally, the study discovered that distance learners have a number of concerns and problems that they encountered in accessing the library's resources and services. Among the recommendations are 1) to take in consideration a library orientation designed specifically for DL a strategic promotional program to be able to market the library resources and services to DL; 2) for the administration to be able to market the library resources and services to DL; 3)for the library to consider offering NALLRC services during onsite classes and assign a distance learning librarian to assist in their research needs; and lastly, 4) further research may be done to improve the gaps in this study, specifically in terms of the enhancement of programs that will support their research needs of DL