Development of theoretical basis and practical evaluation of results management of stakeholders in projects

The work addresses an important scientific and applied task of developing and evaluating stakeholder management processes in projects, which is important for ensuring timely implementation of the project plan and achieving results that would satisfy all interested parties. The analysis of the approaches described in publications and studies to identify and control important acting parties in the project environment is presented and the entire sequence of actions is presented in the form of related operations at all phases and stages of the project management, which allows project managers to see the whole process as a whole, to control the entire results chain and consequences. Existing practical approaches to identify and manage stakeholders in projects are reviewed, summarized and structured, and methods, tools, and actions are structured in relation to a project phase or a group of processes; stakeholder management phases; substantive parts of the stages. This allows you to represent the entire body of knowledge in the form of a system, to reduce the entire complex (set) of methodological techniques and means of managing the IP, to analyze and find the possibility of their improvement. The whole process of sequential actions and the tasks of identifying and analyzing stakeholders in the project environment are analyzed, the possibilities for increasing the effectiveness of acting people (forces) are determined both structurally and in relation to the development of the process itself. In the structural plan, it is proposed to use the method of hierarchy analysis to represent the problem in the form of a hierarchy to select the optimal structure that would control the processes of relationships. The structure is presented by possible alternatives that form the fourth (lower) level of the hierarchy. Criteria (communication requirements, legitimacy, efficiency, multi-vector nature) form the second level of the hierarchy. In turn, the importance of the criteria depends on the significance of the sub-criteria that form the third level of the hierarchy. In terms of the development of the process, based on the Mitchell topology, an algorithm has been developed to analyze the significance of interested parties, taking into account the dynamics of change during the time of the project, the composition of the groups, the strength of the manifestation of interests and the degree of influence of IP on the project. This allows to develop an adequate IP management plan and build a convenient communication plan and significantly reduce the time for interaction, coordination and problem solving. The nature of the proposed changes (improvements) of the stakeholder management process is shown, their essence is revealed and new features are shown, and practical assessment of the success of managing IP in projects is given. Purpose. Development and practical evaluation of project environment management in order to meet better the interests of all acting parties. Object of study. Management processes of interested parties in the project environment. Subject of study. Methods and means for the project management environment.