The ole of quality control tools in improving the performance of organizations "case studyr

Contemporary global challenges make organizations adopt a scientifically structured approach to meet the challenges and invest active human energies to achieve the desired goals more efficiently and effectively, and the tremendous development of our time makes organizations use many administrative and statistical tools and others to succeed their work Among these tools are quality control tools where help in monitoring, ensuring, improving and developing performance, and the judgment here is the client through his perspective of quality and achieving his expectations and satisfaction with the product or service. Through this study we found a direct relationship between performance improvement and quality control tools..