Analysis the Effect of Information Quality, System Quality, and Service Quality on Digital Wallet User Satisfaction of Students in Jakarta
Journal: International Journal of Advanced Trends in Computer Science and Engineering (IJATCSE) (Vol.10, No. 2)Publication Date: 2021-04-09
Authors : Levin Immanuel Limardi Haryadi Jarot S. Suroso;
Page : 1128-1133
Keywords : Analysis effect; user satisfaction; digital wallet; students.;
Abstract
The purpose of this research is to find out whether there is an effect between information quality, system quality, dan service quality on user satisfaction, and how much the effect on user satisfaction of digital wallet of students in Jakarta. This research uses quantitative methods with 100 students in Jakarta who use digital wallet as respondents. Measurement of user satisfaction is conducted based on DeLone and McLean information systems success model, which includes Information Quality, System Quality, and Service Quality. Based on research results, information quality, system quality, and service quality have significant effect on digital wallet user satisfaction of students in Jakarta with 90,1% effect percentages
Other Latest Articles
- Towards A Cloud Computing Success Model For Hospital Information System In Jordan
- Sentiment Analysis of Roman-Urdu Tweets about Covid-19 Using Machine Learning Approach: A Systematic Literature Review
- Trace Elements in Groundwater of Chrompet Industrial area of Tamil Nadu
- Cell Cycle-Regulated Genes Classification using Machine Learning and Deep Learning Techniques on Processed Microarrays Images
- An IoT Based Water Quality Testing Device: An Approach to Modelling a Geographical Map Based on Water Quality Data and Decision Support System
Last modified: 2021-04-12 16:25:21