CUSTOMER’S SATISFACTION ON ONLINE BANKING SERVICES OFFERED BY SELECTED PRIVATE AND PUBLIC SECTOR BANKS IN CHENNAI CITY

The modern working life has to do job related work speedily and without maintaining, considering or balance in physical and psychological status. Modern world has theme to address various occupations along with the situation of stress. Employee's stress is a normal part of working life and workers have to face and cope with it. The aim of this research study is to identify the job-related stress and it's causing factors in public sector banks through an empirical study of employees. The result of job related stress is a deviation from the existing psychological and physical condition of employee's life. Based on this situation of employee's life is indicated as research problem of public sector banks. According to the findings of this research study, job – related stress factors of employees are correlated and influenced to their stress significantly. Employees stress is an important issue to be addressed to improve the performance of public sector banks in India. The study revealed that the public sector banks have accountability to reduce the level of stress of their employees