IMPACT OF FACTORS TOWARDS JOB SATISFACTION– A STUDY IN BSNL, THREE DIFFERENT SSAs

Job satisfaction is an emotional affective personal response as a result of his ‘estimation of the degree to which some fact of job reality is congruent or incongruent with his values'. The aim of this paper is to study investigates that the factors influencing Job Satisfaction with special reference to BSNL, three different Secondary Switching Areas (SSA), the names of the SSAs are Trichy, Thanjavur and Madurai SSA. Each SSA carried 100 samples by Stratified Random Sampling methods. For conducting this research a sample of 300 employees taking in BSNL, three SSAs. The JDI scale included Work, Supervision, Pay, Promotions, and Co-worker. Job satisfaction may be defined as a pleasurable positive emotional state resulting from the appraisal of one's job or job experiences. From the study, the researcher found that work, pay, promotion, supervision and coworkers are the factors determine the job satisfaction. Some important implications for future research are also derived from the study.