IMPROVE INDIAN BANK SERVICES THROUGH SIMPLIFYING INTERNAL PROCESSES
Journal: Journal of Management (JOM) (Vol.8, No. 2)Publication Date: 2021-09-13
Authors : Ajay Jha; Rajeev Sharma;
Page : 8-10
Keywords : Customer Service; Service Quality; Service Gestures. Customer Experience;
Abstract
To create the best customer experience of any Indian banking institutions. Customer service is the constant challenges of Indian banking institutions and the paper aims to explore and examines the core relationship of great customer service gestures. The paper aims how to create the best customer experience of any Indian financial institutions. Service quality is the key for any success organization and how Indian banks currently manage to maintain the quality and understand the depth of the customer real problems
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Last modified: 2021-09-13 15:51:57