A Model of Mobile Work Continuance of Knowledge Workers: Evidences from China

Mobile work has been found to offer the benefits of flexibility, empowerment and higher quality of life to employees and cost savings, productivity gains, and enhanced employee retention to organizations. Nevertheless, challenges and risks associated with mobile work can erode acceptance and continuance of mobile work among employees. Using data collected from 158 knowledge mobile workers in China, this study develops and validates a model of mobile work continuance. The model suggests that outcome construct and experiential constructs affect a knowledge worker’s intention regarding mobile work continuance. The findings’ implications to theory and practice are also discussed.