IMPACTS OF EMPLOYEE-ORIENTED SUPERVISION, GROUP COHESIVENESS AND PAY INEQUITY ON PERFORMANCE: AN EMPIRICAL STUDY

Bangladesh has become an emerging tiger with its extremely dynamic economy. Banking sector is playing a vital role for the booming of this economy through its service to the industry and international trade. At present, there are 6 state owned and 43 private commercial banks in Bangladesh. Motivated employees of these banks are the key assets in delivering best service to their customers. This paper focuses on the performance of these employees in the light of three factors: employee-oriented supervision, group cohesiveness, and pay inequity. In this study, three private and three state- owned commercial banks were selected from three generations of bank. The data were collected from 408 respondents through convenience sampling with structured questionnaire. 5-Point Likert Scale was used to collect the primary data and Statistical Package for the Social Sciences (SPSS) software was used to analyze it. The study revealed that ‘employee-oriented supervision' and ‘group cohesiveness' have significant positive impact whereas ‘pay inequity' has significant negative impact on employee performance. Furthermore, the ‘group cohesiveness' had the highest positive contribution on performance for commercial bank employees. Finally, the recommendations were out lined based on the findings of the study.