Rational behavior of the head and effective communication in the conflict: conflict management strategies

In this article discussed the main leadership successful managers in order to identify the portrait of an ideal leader. American psychologists study analyzed the personal qualities of successful top manager. A rational behavior between the control link and the team, taking into account the personal qualities of a manager. Examined patterns of behavior of top managers that lead to stop business development. The essence of the concept of "conflict" and analyzes the main strategies of behavior during the conflict. The causes of conflict in domestic organizations. Consider the situation as an example of the company "LUX", which had a number of common errors in assignment, head subordinates. Recommendations to improve the efficiency of communication between managers and subordinates.