Modern HR-tools: individual choice manager conflict management policy

This article reveals the essence and role HR-manager in the company. Just need to be defined and established presence HR-service and management in enterprises. Shows a set of knowledge and skills that should have qualified hr-manager. The properties and types of conflicts. The expediency of conflict management. The classification of conflicts and the possibility of its practical use. Examples of specific conflicts in enterprises and highlights their causes. Proposes a number of methods of conflict prevention, recommendations mandatory skills choice and implementation of strategies for conflict resolution.