Application of Queuing model on Hospital OPD

Waiting in line is a very hectic situation for everybody. At present It is general scenario that waiting in queue for getting service is a part of life I everybody life. Wherever we go like shopping mall, railway reservation counter, petrol pump, hospital we have seen that the people are standing in a queue to get services. Queuing is a big challenge for health care organization all over the world. This survey probes the application of queuing theory and modeling to the queuing problem at the outpatient department at arogyam hospital Rajkot. In this paper we study what is the required number of servers (doctors) so patients have not to wait in queue and get medical treatment immediately. The analysis of the study with the help of queuing theory shows that they need 5 servers instead of 3 at present.