WORK ENVIRONMENT FACTORS INFLUENCING IN ACHIEVING TRAINING EFFECTIVENESS IN AQABA SPECIAL ECONMIC ZONE AUTHORITY ‘ASEZA’

Given the ever-changing service demand for information, knowledge and skills, hotels need to maximize the inherent value of their existing human capital and one way to do this is to invest in formal training programs to develop and improve the employees. The problem arises as to why trainees often do not apply to the work place what they have learned during the training programs. four influential factors as worrk envornment factors emerged from various training effectiveness models and they are, social support, opprtunity to perform, reward system, and organization culture factors. The present study explored the influence and the relationship between work environment factors and the training effectiveness, and also explored the effect of demographic variables as these factors may influence training effectiveness.