Human Capital and Growth of E-postal Services: A cross-country Analysis in Developing Countries

Postal e-services and human capital as a part of intellectual capital are currently two much discussed concepts in the context of developing countries. This paper uses Human Capital Index (HCI) and Postal E-services index (PES index) in order to analyze the level of development of developing countries and to point to the inaccuracy of the developed/developing classification of the World Bank. The paper has two objectives: to discover whether there is a statistical dependence between human capital and postal e-services in developing countries as it is in developed countries, and to create a new sub-group of “more developed” developing countries where this dependence confirms. Results of this paper document that there is a great diversity among developing countries and that additional sub-groups may be defined within the rather broad classification of the World Bank, which is based on the GNI per capita indicator only. Human capital is being under scrutiny in numerous contexts but not yet in the context of postal e-services. Our paper presents a new method of analyzing the level of development and widens the range of aspects that must be taken into consideration when implementing measures to promote development.