CONFLICT SITUATIONS TYPOLOGY OF HOTEL ENTERPRISES STAFF AND THEIR RESOLVING METHODS

Journal: Science and world (Vol.3, No. 29)

Publication Date: 2016-01-27

Authors : Gareev R.R.;

Page : 121-124

Keywords : conflict; personnel; employee; manager; solution;

Source : Download Find it from : Google Scholar

Abstract

The article purpose is analysis of possible conflict situations in work of the hotel personnel preventing to provide qualitatively and effectively various services for guests. Some variants on minimization of conflict situation in labor collective, taking into account their efficiency and minimum spent time, are offered.

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CONFLICT SITUATIONS TYPOLOGY OF HOTEL ENTERPRISES STAFF AND THEIR RESOLVING METHODS

Abstract

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