CHALLENGES FACED BY THE HR DEPARTMENT FOR RETAINING TALENT IN THE ORGANISED RETAIL SECTOR

Retail work is typically portrayed as a revolving door with employees staying for a short period of time and then moving on to something else. In such an environment, the costs of turnover become an unquestioned part of doing business. If an employee leaves the company, the organisation has to replace them, which takes and spends valuable man hours. When the demographics of retail employees is examined in relation to turnover, then the differences begin to tell the story of long-term retail employees.