USER STUDY FOR EXPLORATION OF USERS NEEDS

The real challenge in the modern world is not producing information or storing information, but apt and proper use of information by people. Since volume of information is growing in leaps and bounds, the information needs of users are becoming more and more diverse and complex. In this changing context information providers are facing a lot of challenges to capture, process, store and disseminate the available information for actual users. The user studies provide a clear understanding of the actual information needs of the user in order to readjust the existing information systems or chose new ones. Various models of information needs and information seeking behaviour have been discussed. Each model represents a different but an overlapping or similar approach to information seeking behavior of users. In order to satisfy the information need, the user actively undergoes the information seeking processes. Some factors like physiological, emotional, learning and demographic, etc. also deeply influence information seeking behaviour i.e. some people have to face some obstacles. These barriers may be economic, social, environmental, time related or geographical. Effectiveness of a professional depends upon dissemination and use of right information at right time. Information and communication technologies have changed the way in which the libraries provide their services. Users study provide deeper understanding of access to their collections and services .The need and behavior of their users and satisfaction ratio of users are new assessment techniques of libraries. Therefore an effort has been made to how determine information need and information seeking behavior of users.