Internal Supply Chain Integration and Cost Operational Performance in Sudanese, Service Institutions (Medical Field)

The purpose of this study is to investigate the influence of Supply Chain integration (SCI) on services institutions (medical field) Operational Performance (OP). The current study is considered as a causality study, it investigates the effect of SCI elements on services Organizations’ (medical field) OP. The study surveyed the managers working at the services Organizations. Practical data collected from 307 managers out of 330 managers, by means of a questionnaire, which developed and refined through experts’ interviews and the panel of judges committee. Statistical techniques such as descriptive statistics, correlation, and multiple regressions employed. The results of the study indicated a positive significant relationship between SCI and services institutions OP. The results also indicated that the managers in services organizations (medical field) were almost similar in their internal integration indicators. However, internal integration indicated that there are strong inter-relationships and interactions among the one component of SCI between them and OP. Finally, the results showed that the respondents believed that there is a strong relationship between SCI and OP. Results indicated that the internal integration was having the highest effect on OP (cost performance),. Finally, the current study recommend considering improving the one component of SCI because they are strongly interrelated.