A Case Study on the Issues in Quality Implementation for Municipality Registered MRT Designed Residential Buildings in Bhaktapur City of Nepal

This case study is focused to find the current practices of quality system in MRT residential building projects in Bhaktapur and to suggest possible measures to improve quality standard and also to recommend the implementation of effective Quality system in MRT residential building projects. A questionnaire survey and analysis was done to investigate the current quality system and to study the views, opinions and realization of contractors to have a system for quality. The study revealed that there are problems in quality implementation on studied issues to ensure effective quality management system in MRT residential building projects. Recommendations are made to improve quality management which includes: prepare working methodology prior to construction works, use quality control tools such as check lists/tally charts, submit manufactures? standard sample and certificate prior to get approval for using the materials in works so that discrepancies as per specification does not occur and carry out cube tests before executing RCC works. Further research and studies should be carried out by municipalities to guide the contractor and engineering firms in developing a TQM system and also develop information management system for a feedback mechanism to address quality issues.