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QUALITY OF WORK LIFE IN INDIA-A CASE STUDY OF BPM COMPANIES IN HYDERABAD

Journal: International Journal of Business Management & Research (IJBMR) (Vol.12, No. 1)

Publication Date:

Authors : ; ;

Page : 13-28

Keywords : Paradigm; Quality of Work Life (QWL); Business Process Management; Work Life Balance; Job Satisfaction & Job Performance;

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Abstract

The quality of working life (QWL) that every employee experiences is mostly enthusiastic about three main aspects such as job satisfaction, job autonomy and work-life balance. An imbalance between any of these three aspects would be a result of poor QWL. There is ample support in research to suggest that reasonable QWL would lead to better productivity, wellbeing, and mental health among employees. Approximately five hundred responses were analyzed victimization IBM-SPSS, AMOS and also other numerous applied statistical tools along with multiple linear regression, structural equation modeling, provided evidence that there is a positive relationship between the market type of culture and employee job satisfaction. and themselves has a positive effect on the QWL of workers in selected BPM organizations in Hyderabad. It was concluded that home employment, work culture, remote workspace unit influences the employee perspective and also the employee's perception of QWL in these organizations. Workforce perception plays a serious role in affecting the level of organizational engagement and managers need to be forced to be aware of workers' perspectives and formulate ways of wonderful business practices to keep them.

Last modified: 2022-07-11 18:52:21