Capability building and quality management in higher education: An empirical investigation
Journal: Journal of Global Education and Research (JGER) (Vol.9, No. 1)Publication Date: 2025-10-06
Authors : Kanwal Nasim; Xiaowen Tian;
Page : 1-18
Keywords : quality management; resource-capability-based view; knowledge creation and transfer capabilities; performance; Pakistan;
Abstract
This paper proposes a resource-capability-based framework of quality management in Higher Education (HE) and empirically tests it against the experience of HE institutes in Pakistan. The paper posits that HE institutions face intensifying global education competition in a world of accelerated globalization, fast pace of technology development, and rapidly growing knowledge.
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