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Capability building and quality management in higher education: An empirical investigation

Journal: Journal of Global Education and Research (JGER) (Vol.9, No. 1)

Publication Date:

Authors : ; ;

Page : 1-18

Keywords : quality management; resource-capability-based view; knowledge creation and transfer capabilities; performance; Pakistan;

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Abstract

This paper proposes a resource-capability-based framework of quality management in Higher Education (HE) and empirically tests it against the experience of HE institutes in Pakistan. The paper posits that HE institutions face intensifying global education competition in a world of accelerated globalization, fast pace of technology development, and rapidly growing knowledge.

Last modified: 2025-10-06 04:11:40