CUSTOMER PRESERVENCE FOR AN ORGANISATION USING DATA MINING
Journal: International Journal of Civil Engineering and Technology (IJCIET) (Vol.8, No. 10)Publication Date: 2017-10-18
Authors : UMAMAHESWARI R SIVA PURNIMA S; S. SARAVANA MAHESAN;
Page : 933-938
Keywords : crm; Data Mining.;
Abstract
With the fastest growing competitive environment, a technique is required to manage the customer relationship management. The technique should govern customer as their central view point. One such technique is data mining. Data mining is a powerful tool which analyzes, predict and discover the hidden data that is required. Customer relationship management takes customer as their core value, since customer plays a main role in the business environment. This paper describes about management of customer based on data mining.
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