THE CAPABILITIES OF THE ORGANIZATION SUPPORT SYSTEMS: MODERNIZATION OF THE INDONESIAN LEGISLATURE

In 2019, the People's Representative Council of Indonesia pledged to be a modern parliament, characterized by openness, effective representation, and optimal use of information technology. The Parliament's supporting system, namely the organization of the Secretariat General, is integral in the journey of realizing this pledge. This paper aims to identify the priority factors of organizational, human resource, and technological capabilities required to realize a modern parliament. The paper first identifies different factors influencing organizational, human resource, and technological capabilities that are necessary in a modern parliament. The identification is made on the basis of literature review and questionnaire distributed to experts. The paper then finds their relative importance by prioritizing them using the analytical hierarchy process (AHP). We conducted a hierarchy construction procedure which involved in-depth interviews and focus group discussion (FGD) with six internal experts and six external experts (academics and practitioners). This paper finds that the priority strategy to improve organizational, human resource, and technological capabilities is the formulation of policies using system based and future organization approach (0.247). Meanwhile, the key factors that support strategy implementation are the organization's vision, mission, and human resource (0.264)