SERVICE MARKETING OF EDUCATIONAL INSTITUTIONS
Journal: International Journal of Management (IJM) (Vol.13, No. 11)Publication Date: 2022-11-30
Authors : Anjoy Basumatary;
Page : 58-73
Keywords : Education; Educational Institution; Service Marketing; Strategies;
Abstract
Introduction: Technology improvements and a blurring of international borders have increased the significance of service marketing in educational institutions. Alternative approaches, such as incorporating multimedia tools while providing this service, have diminished the significance of the bond between a teacher and a student. Literature review: Marketing tactics for education might entice students to participate, visit, and recommend potential students to their school. Regardless of its endeavour, any organisation might choose to take part in education marketing. Educational institutions may become recognised as thought leaders in their profession, assist those who are struggling and build a loyal following. Service marketing is based on the notion of the pivotal moment, in which the goods have been produced and consumed simultaneously. Research Methodology: The main goal of this section is to describe the methods used to collect, evaluate, and translate data in order to respond effectively to research objectives while also accomplishing predetermined targets or priorities. Using this approach, social researchers may quickly collect data from people and draw conclusions that may be beneficial to the general public or the community. Results and discussion: Service marketing, a kind of branding, could be split into two main groups: services marketing and commodities marketing. A survey found that a few of the fastest service providers had specialised knowledge in their chosen fields. This not only accurately captures their business model but also distinguishes them from their rivals. Being specialised has consistently stood out as a differentiator. Conclusion: Service marketing might help educational institutions control their costs. With the correct self-service technology, marketing processes might be sped up for speedier results.
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Last modified: 2022-12-03 19:27:30