Warehouse management system: a key factor for business success in modern logistics

Organizations have realized the importance of the logistics channel in the supply chain as it plays a critical role in providing competitive advantage to their business, especially in the current highly competitive and challenging business environment. Warehouse Management Systems (WMS) are one of the important and critical IT systems that help the logistics business to be visible and transparent to all the stakeholders in the business, thereby gaining an advantage. As technological advancements in the market have been evolving in the last ten years, it has had a huge impact on IT systems and WMS is no exception.Logistics companies are adopting these digital technologies to cope with technological advancements that help in meeting customer expectations and requirements effectively and providing better customer service. This review article describes the digital technological transformation that has occurred in the implementation of WMS.