TECHNOLOGICAL DETERMINANTS OF THE DEVELOPMENT OF THE SMART ORGANISATION CONCEPT

Introduction. The issues of efficiency and the ability to continuously develop in a competitive environment are among the most important for modern organisations of any type, especially for business organisations. Information and communication technologies (ICTs) have become an integral part of business processes, and the speed of ICT development, technology and innovation necessitate a rapid response to changes. To do this, businesses can use different approaches, philosophies and concepts. One of them is the concept of a smart organisation. Despite being quite mature (almost 50 years old), its conceptual provisions are constantly transformed under the influence of technological determinants, focusing on digitalisation and innovation. Purpose. The purpose of the study is to determine the determinants of the development of the smart organisation concept, to collect and analyse existing definitions of a smart organisation, as well as to structure these definitions by chronology of publication and focus. Materials and methods. The information base of the study consists of: 1) disclosure of the content of the concept and definition of the concept of a smart organisation in scientific publications of domestic and foreign authors; 2) analytical materials on the impact of technology and innovation on business organisations and national economies in general. In the course of the study, the definitions of the concept of a smart organisation were systematised in the chronological order of their appearance in scientific publications, and the main emphases of these definitions were analysed. On this basis, using the methods of formalisation, analysis and synthesis (to formulate an up-to-date definition of the term under study), the technological determinants that influence the content of the concept of smart organisation have been identified. Results. The article presents the definitions of the smart organisation concept collected in chronological order with the identification of the focus (focus) of attention; identifies and analyses the technological determinants of the development of the studied concept; provides an up-to-date author's interpretation of the concept. Discussion. In further scientific research, the authors will focus on the growing role of artificial intelligence (AI) in all areas of economic activity of organisations, as well as its impact on staff against the background of increasing capabilities and development of AI, which can potentially significantly expand the boundaries and capabilities of a smart organisation.