ASSOCIATION BETWEEN MOTIVATION, OCCUPATIONAL STRESS, COPING AND EMPLOYEE PERFORMANCE DURING COVID-19 PANDEMIC: EMPIRICAL STUDY CONCERNING INFORMATIONAL TECHNOLOGY SECTOR, HYDERABAD

In this research article, we present the outcome of our empirical research on the Information Technology Sector employees around Hyderabad metro to assess the effect of motivation, occupational stress and coping on employee performance. A survey of 1200 employees of the institute consisting of 595 men, 605 women employees are carried out using research instrument, a standard and undisguised questionnaire. The two components of motivation intrinsic motivation and extrinsic motivation, four occupational stress-causing factors, work overload, role ambiguity, relations at work, work schedules, three factors, reactions to stress physiological, psychological, behavioural reactions, and two coping strategies approach and avoidance coping are estimated using a 5-point Likert Type scale. The survey instrument was reliable and maintained internal consistency as indicated by Cronbach-alpha values. The multinomial logistic regression was performed to measure the odds ratiosfor high occupational stress and low job performance associated with gender, age, work overload, role ambiguity, relations at work, work schedules, physiological, psychological and behavioural reactions, approach and avoidance coping. The results reveal men have low stress compared to women employees, and performance is statistically significantly influenced by the age, intrinsic motivation, approach coping, psychological reactions to stress, experience, and lowe-age group employees.