THE CONTRIBUTIONS OF MODERN TECHNOLOGY IN THE ADVANCEMENT OF SECRETARIAL PROFESSION

Modern technology increases human capabilities and this technology has evolved with years. The current trend is to use technology on a daily basis to accomplish specific tasks or interests. The study on the contributions of modern technology in the advancement of secretarial profession discusses the modern technological tools or gadgets used by the secretary and how it affects their work. Personal computers and Smartphone, IPad and Tablet is Always used with 4.64 weighted mean; Often times used are filing equipment, telephone, scanning machine, photocopier; and Seldom Used equipment are cassette player, electric typewriter, tape recorder and scanning machine. Respondents Agree that modern technological gadgets or tools are being used every hour, during rush works, researches and related activities The respondents-secretaries Agree the used of modern technological gadgets or tools had improved their workload which is easily done, they were able to manage their time, facilitate communication and does related activities and improved goodwill relations with the co-employees, customers, and administration. The problems encountered in the usage of modern technological gadgets/tools or equipment are the fast pace of development making it hard for them to keep up to the latest development, the computers are prone to virus and may affect one's work or study, it is too expensive to purchase by the users and its effects cause harm to one's health. The usage of modern technological gadgets/tools greatly affects the productivity levels of the respondents, despite the problems in using modern technological gadgets/tools the respondents still in need to use them. Offices in private, government and even organizations/associations shall have to continue acquiring modern technological gadget/tools and equipment to facilitate work and communications. Work performance of the secretaries are improved because of usage of modern technological gadgets/tools and equipment. Hence the administration of respective offices shall have to support the need for modern technological gadgets/tools or equipment. .A parallel study similar to this in other professions could be conducted.